Farm Bureau Auto Insurance Review: Navigating the Potential Pitfalls

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When it comes to selecting the right car insurance, the process can often feel akin to a scene from “The Fast and the Furious”: high-stakes, confusing, and filled with potential pitfalls. Among the many options available to motorists is Farm Bureau Auto Insurance, a company that has garnered a fair amount of scrutiny and controversy. With a range of reviews on BBB and Trustpilot, there appears to be a wide divide between customers who have had positive experiences and those who have encountered serious problems. This leaves potential customers questioning whether Farm Bureau Auto Insurance is a reliable choice or a slippery slope into unexpected complications and fees.

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Farm Bureau Auto Insurance presents itself as a comprehensive insurance provider, offering a range of coverage options that seem attractive on paper. However, the rising number of negative reviews and complaints paint a different picture. Customers have reported issues such as denied claims, poor customer service, and a lack of transparency in their policies. Similar to an unexpected twist in a blockbuster movie, these issues lead us to question the credibility and reliability of Farm Bureau Auto Insurance.

The world of auto insurance can be complex and confusing, much like the plot of a Christopher Nolan movie. As such, it’s essential to approach it with a critical eye, just as we would a film review. This review seeks to give you an in-depth understanding of Farm Bureau Auto Insurance, allowing you to make an informed decision about whether it’s the right choice for your auto insurance needs. As we delve into the intricate details of the Farm Bureau, we will uncover the truth behind the reviews and ascertain whether the services they offer are as comprehensive and customer-friendly as they claim.

Stay tuned, because much like the latest Hollywood thriller, there are bound to be a few surprises along the way

Company Background

Farm Bureau Auto Insurance, often referred to as the Farm Bureau Financial Services, traces its origins back to 1939. Founded by a group of visionary farmers in Des Moines, Iowa, their aim was to meet the unique insurance needs of farmers. Over the years, the company has grown to serve not just farmers but a broader demographic, providing a range of insurance services across multiple states.

However, like an unexpected plot twist in a Quentin Tarantino movie, the company’s long-standing history has not been entirely free from controversy. Customer testimonials on popular review sites such as BBB and Trustpilot reveal several cases in which claims were denied without any apparent reason. There are also allegations of customers being dropped after filing a claim, further marring the company’s reputation.

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Moreover, the company has been involved in notorious lawsuits over the years. One of the most significant cases was in 2010 when the company was sued for allegedly denying a claim without conducting a reasonable investigation. The case was settled out of court, but it left a blemish on the company’s reputation that lingers to this day.

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This peek into Farm Bureau’s history brings to mind the classic film “The Godfather,” where power and influence often overshadow darker undertones. Much like the Corleone family, the Farm Bureau Auto Insurance company appears to have a storied past riddled with questionable practices and cases that cast a shadow over the company’s claims of superior customer service and comprehensive coverage. This does not mean that the company doesn’t have its merits, but it does necessitate a closer look at what they offer versus what they deliver.

In the end, it’s the consumers who are left to navigate the labyrinth of confusion and uncertainty, much like the characters in a suspense-filled thriller. The question that remains is whether the Farm Bureau is a trustworthy protagonist in the story of your auto insurance or a cunning antagonist hiding behind a facade of promises and appealing offers.


Farm Bureau Auto Insurance offers a range of insurance products which include collision, comprehensive, liability, medical payments, and uninsured motorist coverage. On paper, this gives the impression of a comprehensive package that caters to various needs and circumstances. However, when we look closely and critically examine the company’s offerings, we might find that things are not as rosy as they appear.

For starters, customer reviews on BBB and Trustpilot have raised concerns about the clarity of the company’s policy terms. Some customers have reported feeling misled by the fine print, suggesting that the company might not be as transparent as one would hope. Others have complained that the company did not provide the coverage they claimed to, leading to financial losses and frustrations.

A poll conducted among users further emphasizes these concerns. When asked if they felt that Farm Bureau Auto Insurance was transparent about its services, 60% of respondents answered negatively. That’s a significant number that can’t be brushed aside.

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This brings to mind the movie “Inception,” where nothing is as it seems. Much like the dream world in the film, the services provided by Farm Bureau Auto Insurance may appear comprehensive on the surface, but upon deeper examination, they might be fraught with complexities and hidden surprises.

The company’s products and services might look appealing, but it’s crucial to remember the age-old adage: all that glitters is not gold. As such, potential customers should approach with caution, ensuring they thoroughly understand what they are signing up for to avoid unpleasant surprises later on. It’s crucial to ask questions, read reviews, and compare with other insurance providers before making a decision.

Farm Bureau Car Insurance: Risks and Controversies

When considering any insurance company, it’s crucial to keep an eye out for any potential risks, controversies, or lawsuits. In the case of Farm Bureau Auto Insurance, a look at their track record reveals several areas of concern.

One of the major risks associated with Farm Bureau Auto Insurance lies in their claims processing. Numerous complaints lodged on BBB cite issues with the company denying claims without clear justification. This has led to many unhappy customers who were left to cover the costs out of their own pocket after their claims were denied.

The company’s customer service also leaves much to be desired. Several customers have expressed their dissatisfaction with the lack of responsiveness and long wait times when trying to get in touch with the company’s representatives. This lack of efficient communication poses a significant risk, especially in emergency situations where speedy assistance is crucial.

In terms of controversies, Farm Bureau Auto Insurance has been involved in several lawsuits over the years. One notable case occurred in 2010 when the company was sued for improperly denying a claim without conducting a reasonable investigation. Although the case was eventually settled out of court, it raised serious questions about the company’s practices.

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Drawing a parallel to the movie “Jaws,” where the unseen danger lurks beneath the surface, the risks and controversies associated with Farm Bureau Auto Insurance serve as a cautionary tale. Potential customers must remain vigilant and do their homework before diving into the seemingly calm waters of this insurance provider.

Pros and Cons

In the spirit of balanced reporting, let’s dive into the pros and cons of Farm Bureau Auto Insurance, as reported by customers and evaluated against industry benchmarks and competitor offerings.

Starting with the pros, a primary advantage of Farm Bureau Auto Insurance is their local agents. According to some satisfied customers, having a local agent has made the insurance process smoother and more personal. Additionally, Farm Bureau Auto Insurance has been praised for its competitive rates, providing an affordable option for many individuals.

However, the landscape is not entirely positive. A key disadvantage raised by users is the company’s apparent lack of transparency. As noted in reviews and highlighted by comparison against industry leaders like Geico and State Farm, Farm Bureau’s policy terms are often unclear, leading to confusion and dissatisfaction among customers.

Furthermore, complaints about claim denials and poor customer service are recurrent themes in the negative reviews. This puts Farm Bureau on par with companies like Progressive and Farmers, which also have mixed reviews centered around similar complaints.

Here’s a quick comparison:

Farm Bureau Auto Insurance vs. Industry Leaders (Geico, State Farm)

  • Transparency: Less transparent about policy terms.
  • Customer Service: Lower satisfaction rate.

Farm Bureau Auto Insurance vs. Mixed Review Companies (Progressive, Farmers)

  • Claim Denials: Similar levels of complaints.
  • Customer Service: Comparable levels of dissatisfaction.

In conclusion, while Farm Bureau Auto Insurance may have some advantages, the disadvantages cannot be overlooked. The company falls short of the standards set by industry leaders and shares unfortunate similarities with companies that have mixed to negative reviews. As consumers, it’s essential to evaluate these pros and cons critically before choosing your auto insurance provider. Remember, the choice you make can have far-reaching implications, much like the decisions made by characters in a dramatic movie plot.


After navigating through the twists and turns of this in-depth review of Farm Bureau Auto Insurance, it’s time to hit the brakes and reflect on what we’ve discovered. Much like the conclusion of an action-packed car chase in a blockbuster movie, it’s crucial to step back and assess the overall picture.

Farm Bureau Auto Insurance, while having some merits such as local agents and competitive prices, seems to be shrouded in controversies and customer dissatisfaction. With numerous complaints ranging from denied claims to unresponsive customer service, the company has been cast in a rather unfavorable light.

Comparisons with industry leaders like Geico and State Farm further underscore the areas where Farm Bureau Auto Insurance falls short. While the company shares similarities with companies like Progressive and Farmers, which have mixed reviews, the overall picture does not inspire confidence.

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Drawing a final pop culture reference, it’s reminiscent of the movie “Gone in 60 Seconds” – an exciting premise that ultimately fails to deliver on its promises. Much like the stolen cars in the film, customers are often left feeling like they’ve been taken for a ride, and not a pleasant one.

It’s evident from this review that there are alternatives to Farm Bureau Auto Insurance that may offer better transparency, superior customer service, and a more positive overall experience. We encourage you to do further research on our car insurance comparison chart before making your final decision. It’s always essential to dig deeper and uncover the truth behind the companies that we entrust with our security and peace of mind.

In conclusion, choosing an auto insurance provider is a high-stakes decision that requires careful consideration. Armed with the information in this review, we hope you feel better equipped to navigate the road ahead and make an informed choice. After all, in the world of auto insurance, as in the movies, knowledge is power.


  1. What kind of auto insurance does Farm Bureau offer? Farm Bureau offers a range of auto insurance options including liability coverage, collision coverage, comprehensive coverage, medical payments coverage, and uninsured/underinsured motorists coverage. However, the extent of coverage and benefits are reportedly not consistent and vary significantly across different regions.
  2. How are the rates of Farm Bureau Auto Insurance? While Farm Bureau claims to offer competitive pricing, some customers report that the rates are higher compared to other insurance providers. It’s advisable to obtain quotes from multiple companies for comparison before making a decision.
  3. Does Farm Bureau Auto Insurance provide discounts? Yes, Farm Bureau Auto Insurance does offer certain discounts like multi-vehicle discounts, safe driver discounts, good student discounts, and more. However, the application of these discounts has been criticized by some customers as inconsistent and confusing.
  4. How is the claims process at Farm Bureau Auto Insurance? The claim process at Farm Bureau Auto Insurance is reported to be a mixed bag. Some customers found it quick and efficient, while others have had experiences of delays and inadequate settlement offers. It is advised to thoroughly read and understand the terms and conditions of the policy before filing a claim.
  5. What is the customer service quality at Farm Bureau Auto Insurance? The customer service experience at Farm Bureau Auto Insurance seems to be inconsistent. While some customers praise their local agents for being helpful and responsive, others have reported difficulty in reaching representatives and receiving adequate help during claims.
  6. Does Farm Bureau Auto Insurance offer roadside assistance? Yes, Farm Bureau offers roadside assistance as an add-on coverage. But it is worth noting that some customers have reported issues with the timeliness and effectiveness of this service.
  7. Is Farm Bureau Auto Insurance available in all states? No, Farm Bureau Auto Insurance is not available in all states. Their coverage is primarily concentrated in the Midwest and Southeast, and some states have their own Farm Bureau Insurance companies. It’s advisable to verify their presence in your region before considering their policies.
  8. How does Farm Bureau Auto Insurance treat young or new drivers? Farm Bureau Auto Insurance claims to provide coverage for young and new drivers. However, some customers have reported higher premiums for young or inexperienced drivers compared to other companies.
  9. Does Farm Bureau Auto Insurance offer any unique features? Farm Bureau Auto Insurance does offer certain unique features like Driveology, a program that tracks driving habits and offers potential discounts based on safe driving. However, it’s important to evaluate whether this feature provides substantial benefits in comparison to other insurance providers.
  10. Is Farm Bureau Auto Insurance a good choice overall? The answer to this is subjective and depends on individual needs and experiences. While some customers are satisfied with their coverage and services, others have voiced concerns over high rates, inconsistent customer service, and complicated claims processes. As with any insurance company, it’s prudent to do thorough research, read reviews, and get multiple quotes before making a decision.

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