CashCall Review: Is It a Scam or Legit?

CashCall Review: Is It a Scam or Legit? 1

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In today’s digital age, where convenience and speed are paramount, the appeal of online lending platforms has surged, offering a lifeline to those in immediate financial need. However, this rapid evolution has also paved the way for a critical dilemma: distinguishing between genuine financial solutions and potential scams. Among the plethora of lending services, CashCall has emerged as a subject of intense scrutiny and debate. With its controversial reputation and mixed reviews, potential borrowers need to navigate the waters carefully.

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This comprehensive review aims to shed light on CashCall, exploring every facet of its operation, from the loan products offered to the experiences shared by its customers. We delve into the legitimacy of CashCall, addressing concerns and accolades alike, to provide a holistic view of the company. Our analysis is designed to empower you with knowledge, ensuring you’re well-informed before making any decisions about engaging with CashCall for your borrowing needs. Join us as we dissect the intricacies of CashCall’s services, sift through customer testimonials, and unveil the truth behind the question: Is CashCall a scam or a legitimate financial ally?

CashCall Review: Is It a Scam or Legit?







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CashCall Mortgage Pros and Cons

Pros

  • Wide Availability: CashCall Mortgage operates in 41 states plus the District of Columbia, making its services accessible to a broad audience​​.
  • Daily Rate Updates: They update mortgage rates daily across multiple products, providing transparency and helping borrowers lock in the best rates possible​​.
  • Specialized Loan Programs: The lender caters to a diverse range of borrowers, including self-employed individuals and those with commission-based earnings, offering specialized loan programs that accommodate unique income situations​​.

Cons

  • No Adjustable-Rate Mortgages (ARMs): Borrowers looking for ARMs will need to look elsewhere, as CashCall Mortgage does not offer these types of loans​​.
  • Lack of First-Time Homebuyer Programs: There are no specific programs tailored to first-time homebuyers, which may limit options for those entering the housing market for the first time​​.
  • No Physical Branch Locations: The absence of brick-and-mortar branches could be a drawback for customers preferring in-person consultations and services​​.

CashCall Mortgage presents a mix of advantages and limitations. Its extensive reach across the United States and its daily rate updates demonstrate a commitment to accessibility and transparency. Additionally, its loan programs for self-employed and commission-based earners fill a niche in the lending market. However, the lack of adjustable-rate mortgages and specific first-time homebuyer programs, along with no physical locations, could limit its appeal to certain borrowers. Potential customers should weigh these factors against their personal needs and preferences when considering CashCall Mortgage.

CashCall Mortgage Products and Services

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CashCall Mortgage offers a comprehensive range of mortgage products designed to meet the diverse needs of borrowers. Understanding the specifics of these products can help you determine which option best suits your financial situation and homeownership goals.

Conventional Loans:

  • CashCall provides fixed-rate mortgages with terms of 10, 15, 20, and 30 years, catering to borrowers seeking stability in their monthly payments. For those requiring larger loan amounts, high-balance loans are available with 15- and 30-year terms. Notably, adjustable-rate mortgages (ARMs) and conventional refinancing options are not offered. To qualify for a conventional loan, you typically need a 3% down payment and a credit score of at least 620​​.

FHA Loans:

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  • The Federal Housing Administration (FHA) loans are accessible in 30-year terms, designed for borrowers with lower credit scores or smaller down payments. A minimum credit score of 580 and a down payment of 3.5% are required, making this option more accessible to a wider range of homebuyers​​.

VA Loans:

  • Veterans and active military members can benefit from VA loans, available in both 30-year and 15-year terms. These loans, backed by the U.S. Department of Veterans Affairs, require no down payment and have a credit score requirement of 620. High-balance loans up to $765,600 are also available, offering significant borrowing power without the need for private mortgage insurance (PMI)​​.

Jumbo Loans:

  • For properties exceeding the conforming loan limits, CashCall offers 30-year fixed-rate jumbo loans up to $3 million. This option is ideal for purchasing high-value properties, with competitive rates and terms designed to fit the needs of borrowers seeking larger loan amounts​​.

HELOCs (Home Equity Lines of Credit):

  • Borrowers with a minimum credit score of 700 can access HELOCs, allowing them to leverage the equity in their homes for renovations, debt consolidation, or other financial needs​​.

Special Programs:

  • CashCall stands out with its special programs tailored for investment property loans, empowering real estate investors and house-flippers. Additionally, they offer a bank statement program for self-employed borrowers and a 1099 earner program for independent contractors or those with commission-based incomes​​.

CashCall Mortgage’s array of products and specialized programs demonstrates a commitment to serving a diverse clientele, from first-time homebuyers to seasoned investors. By offering a variety of loan types and terms, CashCall Mortgage positions itself as a versatile lender capable of addressing the unique needs and financial situations of a broad spectrum of borrowers.

CashCall Mortgage Reviews

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CashCall Mortgage’s services and customer experiences offer a mixed bag of reviews across various platforms like the BBB. These reviews provide insight into the lender’s strengths and areas for improvement, helping potential borrowers form a well-rounded view of what to expect.

Customer Service Excellence

CashCall Mortgage is renowned for its commitment to customer service, offering a personalized and detailed approach throughout the loan process. The lender’s application experience is designed to be seamless, utilizing a user-friendly online platform that simplifies the steps for borrowers. This modern approach to mortgage lending is complemented by a team of experienced professionals who guide applicants through underwriting, ensuring informed decisions are made​​.

Personalized Underwriting Process

A standout feature of CashCall Mortgage is its personalized underwriting process. By taking a closer look at borrowers’ financial documents and verifying employment and income information, CashCall ensures accuracy and up-to-dateness, minimizing risks for both parties involved. This meticulous process underlines the lender’s commitment to tailoring their services to meet individual borrower needs, emphasizing their dedication to a supportive and transparent customer experience​​.

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Mixed Reviews from Users

Despite these strengths, CashCall Mortgage’s overall reputation among users is mixed. Some platforms indicate a lack of recommendations from users, highlighting the importance of prospective borrowers doing thorough research and reading multiple reviews before making a decision​​. The lender’s approach to customer service and the quality of their loan products receive praise, yet it’s crucial to consider the broader spectrum of borrower experiences to gauge the lender’s consistency in service and support.

Efficiency and Timeliness

CashCall Mortgage values efficiency and understands the time-sensitive nature of mortgage processes for borrowers. Their streamlined procedures aim to complete the loan process promptly, which is a significant advantage for those with tight deadlines or who value quick turnarounds in their mortgage application and approval stages​​.

In summary, CashCall Mortgage appears committed to providing high-quality service and diverse loan options to its customers, with particular strengths in customer service and a personalized loan process. However, potential borrowers should carefully review customer feedback and consider their financial situation and needs when deciding if CashCall Mortgage is the right lender for them.

CashCall Mortgage Cost

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When considering a mortgage with CashCall, it’s crucial to understand the cost implications, including rates, fees, and other charges that could impact your overall financial commitment.

Mortgage Rates and Fees: CashCall Mortgage is transparent with its rate information, publishing rates for most of its products online and updating them regularly. This approach allows potential borrowers to stay informed about the latest rates and find the best deals suited to their financial situation. One notable fee associated with taking out a mortgage with CashCall is the $995 origination fee. While this fee is standard for many lenders, borrowers need to factor this into their cost calculations​​.

Other potential fees include private mortgage insurance (PMI), which may apply depending on the borrower’s down payment amount and loan type. PMI is a common requirement for loans where the down payment is less than 20% of the home’s purchase price, adding cost to the monthly mortgage payment​​.

Importance of Considering Overall Costs: Evaluating the total cost of a mortgage involves more than just comparing interest rates. Borrowers should consider all fees, including origination fees, closing costs, and any applicable PMI. These costs can significantly impact the overall affordability of the loan and should be carefully reviewed before making a decision.

Loan Programs and Cost Variations: Different loan programs offered by CashCall, such as conventional, FHA, VA, and jumbo loans, come with varying rates and fee structures. For example, VA loans may offer the benefit of no down payment and no PMI, potentially saving borrowers a significant amount over the life of the loan. Borrowers need to explore all available options and choose the loan program that best meets their financial needs while minimizing costs​​.

In summary, understanding the costs associated with CashCall Mortgage loans is crucial for making an informed decision. By carefully reviewing rates, fees, and loan program details, borrowers can better assess the affordability and suitability of CashCall’s mortgage offerings for their home-buying goals.

Application and Customer Service Experience

CashCall Mortgage prides itself on providing a seamless application process complemented by exceptional customer service. These elements are crucial for borrowers navigating the complexities of obtaining a mortgage.

Seamless Application Process

The application process with CashCall Mortgage is designed to be straightforward and efficient, leveraging a user-friendly online platform. Prospective borrowers can navigate the application steps digitally, from providing personal and financial details to uploading necessary documentation. This modern approach not only saves time but also enhances the overall experience by allowing for a smoother and quicker application process. The option to call the lender directly for assistance further adds to the convenience, potentially speeding up the application for those who prefer speaking to a loan officer directly​​​​.

Customer Service Commitment

CashCall Mortgage’s commitment to customer service is evident in its personalized approach to the mortgage process. The lender’s team of experienced professionals guides applicants through each step, ensuring that they are well informed and supported. From the underwriting process to closing, CashCall Mortgage emphasizes clear and transparent communication, keeping borrowers updated on their application status and answering any questions they may have​​.

Moreover, the availability of customer support through multiple channels, including email, phone, and live chat, underscores CashCall Mortgage’s dedication to accessibility and responsiveness. This 24/7 availability for new customers and applicants ensures that help is always at hand, providing peace of mind for borrowers throughout their mortgage journey​​.

In summary, CashCall Mortgage’s streamlined application process and exceptional customer service set a high standard for the industry. By focusing on efficiency, transparency, and support, the lender aims to make the path to homeownership as smooth and stress-free as possible for its clients.

Conclusion

CashCall Mortgage emerges as a notable contender in the mortgage lending landscape, distinguished by its comprehensive range of loan products, user-friendly application process, and exceptional customer service. From conventional and government-backed loans to specialized programs for diverse financial situations, CashCall caters to a wide array of borrowers’ needs. While the absence of adjustable-rate mortgages and specific programs for first-time homebuyers may limit options for some, the lender compensates with competitive rates, daily updates, and a seamless digital experience. Prospective borrowers are encouraged to weigh CashCall’s offerings against their personal and financial goals, considering the lender’s commitment to transparency and support throughout the mortgage journey. As with any financial decision, thorough research and consideration of all factors, including customer reviews and potential costs, will guide you toward making an informed choice in your path to homeownership.

FAQS

What types of mortgage products does CashCall Mortgage offer? CashCall Mortgage provides a variety of loan options, including conventional loans, FHA loans, VA loans, jumbo loans, and HELOCs. These options cater to a wide range of borrower needs, from first-time homebuyers to those looking for larger loan amounts.

Can I apply for a CashCall Mortgage loan online? Yes, CashCall Mortgage offers a streamlined online application process, allowing borrowers to apply for a mortgage from the comfort of their home. The process is designed to be user-friendly and efficient, with support available via phone for those who prefer personal assistance.

What is the minimum credit score required for a CashCall Mortgage loan? The minimum credit score requirements vary by loan type. For FHA loans, a minimum score of 580 is required, while conventional and VA loans typically require a score of at least 620.

Does CashCall Mortgage offer any programs for self-employed borrowers? Yes, CashCall Mortgage provides specialized loan programs for self-employed borrowers, including a bank statement program. This program is designed to accommodate the unique income situations of self-employed individuals and independent contractors.

Are there any fees associated with CashCall Mortgage loans? Borrowers should expect to pay a $995 origination fee when taking out a mortgage with CashCall. Additional fees, including private mortgage insurance (PMI) for certain loan types, may also apply depending on the borrower’s down payment and loan specifics.

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