Getting calls from debt collectors can be stressful enough, but it’s particularly frustrating when they’re calling the wrong number. People in debt typically compare these two options bankruptcy vs debt settlement. This article provides a comprehensive guide on how to stop debt collectors from calling the wrong number.

Understand Your Rights

The Fair Debt Collection Practices Act (FDCPA) is a federal law that protects consumers from abusive, unfair, or deceptive practices by debt collectors. Under the FDCPA, a debt collector must stop contacting you if you request them to do so in writing.

Steps to Stop Debt Collectors from Calling the Wrong Number

1. Keep a Call Log

Start by keeping a call log of the debt collection attempts. Note down the date and time of the call, the name of the debt collection agency, the name of the person calling, and a brief summary of the conversation.

2. Speak to the Debt Collector

Inform the debt collector that they have the wrong number. Be polite but firm, and ask them to remove your number from their records.

3. Send a Written Request

If the calls continue, send a written request to the debt collection agency asking them to stop calling your number. Keep a copy of this letter for your records.

4. File a Complaint

If the debt collector continues to call after receiving your written request, you can file a complaint with the Federal Trade Commission (FTC) and your state’s attorney general’s office. Include all relevant information, including the details from your call log and a copy of your written request to the debt collector.

5. Consult with an Attorney

If the harassment continues, consider consulting with an attorney. You may have grounds for a lawsuit under the FDCPA.

Tips for Dealing with Debt Collectors

• Don’t Provide Personal Information: Never provide personal or financial information to a debt collector, especially if they’re calling the wrong number. They may be scammers trying to steal your identity.
• Stay Calm and Polite: It’s understandable to be frustrated, but try to stay calm and polite during your interactions with the debt collector. This will make it easier to resolve the situation.
• Know Your Rights: Familiarize yourself with your rights under the FDCPA. Debt collectors are required to respect these rights, and knowing them can help you deal with the situation effectively.

Conclusion

Being on the receiving end of debt collection calls for someone else can be annoying and intrusive. However, by understanding your rights and taking proactive steps, you can stop these calls and regain your peace. Always remember to keep records of all interactions with the debt collector and don’t hesitate to seek legal advice if the calls continue.

FAQs

What should I do if a debt collector is constantly calling my number in error?

You have the right to request the debt collector to stop calling you if they have the wrong number. You can do this by writing a cease-and-desist letter and sending it to them.

How do I know if it’s a legitimate debt collector calling me?

A legitimate debt collector must provide you with information about the debt, including the name of the creditor, the amount owed, and how you can dispute the debt or seek verification of the debt.

Can I sue a debt collector for calling the wrong number?

Yes, if a debt collector continues to call you after you’ve informed them that they have the wrong number, they may be violating the Fair Debt Collection Practices Act (FDCPA). You may be able to sue them for damages.

How do I write a cease-and-desist letter to a debt collector?

In your letter, mention your phone number and explain that they have the wrong number. Ask them to stop calling you. Keep a copy of the letter for your records and consider sending it by certified mail to have proof of delivery.

How effective is a cease-and-desist letter in stopping debt collectors from calling the wrong number?

A cease-and-desist letter is usually very effective. Under the FDCPA, a debt collector must stop contacting you if you send them a cease-and-desist letter.

What if the debt collector continues to call even after sending a cease-and-desist letter?

If a debt collector continues to call you after receiving your letter, they are likely violating the FDCPA. You can file a complaint with the Federal Trade Commission or your state attorney general’s office.

Can I block a debt collector’s number on my phone?

Yes, you can block the number. However, this does not stop the debt collector from trying to contact you through other means, and it doesn’t address the underlying issue.

What steps can I take to verify whether or not the debt is actually mine?

If you believe the debt collector may have the wrong person, you can request a verification of the debt, which includes information about the original creditor and details about the debt.

What information should a debt collector provide when they call?

By law, a debt collector should provide their name, the amount they owe, and the name of the creditor to whom they owe the debt, and they can dispute the debt within 30 days.

Are there any laws that protect me from harassment by debt collectors?

The Fair Debt Collection Practices Act protects consumers from abusive, unfair, or deceptive practices by debt collectors. This includes calling the wrong number repeatedly even after being informed of the mistake.

Glossary

• Debt Collector: An individual or company that attempts to collect payment on debts owed by consumers.
• Wrong Number: A telephone number that is incorrectly associated with a debt.
• Harassment: Unwanted, annoying, and alarming behavior, often persistent or repetitive, from debt collectors.
• Fair Debt Collection Practices Act (FDCPA): U.S. federal law that limits the behavior and actions of third-party debt collectors.
• Cease and Desist Letter: A written request that formally asks a person or a business to stop performing a certain action, such as calling a wrong number for debt collection.
• Verification Letter: A document sent to a debt collector requesting proof that a debt is actually owed and that they are authorized to collect it.
• Credit Bureau: An agency that collects and researches individual credit information and sells it to creditors.
• Credit Report: A detailed breakdown of an individual’s credit history prepared by a credit bureau.
• Credit Score: A numerical expression based on a level analysis of a person’s credit files, to represent the creditworthiness of that person.
• Consumer Financial Protection Bureau (CFPB): A U.S. government agency that makes sure banks, lenders, and other financial companies treat consumers fairly.
• Telephone Consumer Protection Act (TCPA): A U.S. federal law that restricts telephone solicitations and the use of automated telephone equipment.
• Debt Validation: A process where a debtor can demand that the creditor provide proof that the debt being demanded is valid and the amount claimed is correct.
• Debt Dispute: A process where a debtor formally disagrees with the amount, nature, or handling of a debt.
• Statute of Limitations: The period of time within which legal action must be taken to collect a debt.
• Federal Trade Commission (FTC): A U.S. government agency aimed at protecting consumers and promoting competition.
• Identity Theft: The fraudulent practice of using another person’s name and personal information to obtain credit, loans, etc.
• Collection Agency: A company hired by lenders to recover funds that are past due or from accounts that are in default.
• Creditors: Individuals or businesses that lend money or extend credit, and to whom you owe money.
• Default: Failure to repay a loan according to the agreed-upon terms.
• Bankruptcy: A legal proceeding involving a person or business that is unable to repay outstanding debts. This process begins with a petition filed by the debtor or on behalf of creditors.